Tranquility Salon & Spa
Spa Policy  
Service Hours

Special Notice on Groupon Usage

  • From Dec 27, 2018, Each customer can only use a Groupon once for each individual Groupon we offered online. All Groupons purchased on or before Dec 27, 2018 would be honored. Repeating Groupon WILL NOT be honored if it is purchased after Dec 27, 2018.
  • Please read "The Fine Print" for Groupon, or call the shop for more expainations before purchasing. Thank you very much for understanding.

General Spa Information

  • To ensure that you will receive the full service, please arrive at least 10 minutes prior to your scheduled appointment time.
  • Even though we provide a secure place for your personal items, we suggest that you not bring jewelry or other valuables with you.
  • In consideration of others, please turn off all cell phones and beepers while in the spa area and leave them with your other personal item in the dressing room.
  • To ensure that all our clients receive all the benefits of a relaxed and quiet atmosphere, whenever you find it necessary to bring your little ones, please also bring an adult to take care of them while you are receiving our services and treatments.

Spa Policy

Reservations:
Although some spa services are available on a daily basis, we suggest that you call as far in advance as possible. Credit card information is required on reservations for services over one hour.

Cancellations:
A 24-hour cancellation notice is required for all spa services. Cancellations less than 24 hours will be charged 50% of the service fee and no shows will be charge the full price of the service.

Late Arrivals:
Late arrivals for spa services will not receive an extension and will be responsible for the entire service fee.

Gift Certificates:
Non-refundable. Lost or stolen certificates are not replaced or refunded. Unused value remains on gift certificate, and cannot be redeemed for cash. Other discounts and promotions are not valid towards gift certificate purchasing, unless otherwise specified.

Service Prices:
The service prices listed on this web site are subject to change without notice.